Spawtz Support

Remotes 6

• Setting up the HTML Remote
• Troubleshooting running Spawtz Scorer as administrator on Windows 8
• Configuring ClickOn remote controls for use with the scoring application
• Diagnosing issues with remote controls
• Remote controls sometimes stop working with laptops

View all 6

Troubleshooting Common Errors 4

• "Request Failed with HTTP status 407" when using Spawtz Scorer
• Completely cleaning a computer before doing a scorer reinstall
• Scoring application can't find server with "expectation 417 error" message
• Spawtz Scorer hangs or crashes on start up, or fonts don't display correctly

Configuration & System Requirements 10

• Change the layout of the Cricket Scoresheet
• Getting Started With The Spawtz Scorer
• Running The Games From A File On The Spawtz Scorer
• Setting the Time Per Period and/or the Number of Periods for a Sport/League
• Register your license in the Spawtz Scorer application

View all 10

Email Reminders 6

• A user is reporting that they are not receiving fixture reminder emails
• Fixture reminder emails were not sent out
• Changing The Fixture Reminder Schedule
• Resend all fixture reminders for a particular league
• Resend fixture reminder emails for a particular fixture

View all 6

Communication 8

• Communication Templates
• Confirmation of email addresses
• Email Users Through Spawtz
• No recipients are selected when sending a communication
• Why do all emails come from "noreply@spawtz.com"?

View all 8

Registration 4

• Process to register as a Team from the User's Experience
• How to register as an Individual from the User's Experience
• Email notifications for Team and Individual registrations
• Managing Uncompleted Registrations

Website 12

• Data feed for fixtures, results, standings and statistics
• Hide cricket statistics for players who haven't played many games
• Configure Spawtz to automatically update Twitter when a result is entered
• How does Spawtz integrate with my website?
• Linking Spawtz to your website - Registration

View all 12

Payment Gateways, Statements and Line Items 8

• Configure the payment gateway to add the gateway commission to the amount that the user pays
• How to configure your PayPal account for use with Spawtz
• Take payments online via PayPal in Spawtz
• How do I get the printer version invoice not to print the url of the page at the bottom or top of the printout?
• Set an email address to be notified when an online payment is made

View all 8

Configuring the Spawtz site 9

• Create Parent and Child Playing Areas and Grouping
• How to set up the Sports, Scoresheets and Preference Times
• How to set up the Venue and Playing Areas
• Where can I find the user guide?
• Adding Extra Fields to entities in Spawtz

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Autotext 1

• I can''t modify the venue version text

POS 1

• Integrating Spawtz with Microsoft Dynamics Retail Management System

Dashboard Summary 1

• Dashboard navigation tips

Bookings 1

• Setting Up Online Booking Functionality

General 3

• How to use the Spawtz Feature Request site
• Redirect to your own Terms and Conditions or Privacy Policy pages
• Spawtz Admin Control Panel Design 2020

Fixture Generation 6

• Reasons for errors when generating fixtures
• Creating or Modifying Fixture Generation Templates
• How can I ensure an even spread of times when generating fixtures?
• Explanation of Conditions in relation to Fixture Generation
• Modify the default time slots for fixture generation

View all 6

Fixtures, Forfeits and Byes 9

• Season Statistics for the Player Register statistics set
• Byes
• How to Create an Individual Fixture
• Creating fixtures where the participants are automatically calculated
• Delete all Fixtures for a League at once

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Calendar 1

• Calendar Functions Explained

Venues and Playing Areas 0

Player Attendance 1

• The Player Attendance Record

Teams 5

• Create a new Team
• Encouraging existing players to register themselves on Spawtz
• Moving Teams Into A Division
• Why do some teams who are not playing in this league/season combination show up in the team list?
• A team has paid, but they still have an outstanding amount on their statement

Users 3

• Assigning an "Official" to a fixture
• Create A New User
• Spawtz CRM Functionality

Setting up Leagues and Seasons 7

• Copying teams from one season to the next
• Create a League For The First Time
• Create A Season For The First Time
• Create a League
• Explanation of league fees

View all 7

Standings 1

• Standings Modification

Modifying Divisions 2

• Swapping teams between divisions
• How to move teams into a division after fixtures have been created